Gaming on hibazi is designed to be entertaining, fair, and safe. We provide every player in Bangladesh with the tools, information, and support needed to keep their gaming habits healthy and within personal limits.
Important: If you or someone you know feels that gambling is causing financial or emotional distress, stop playing immediately and contact the hibazi support team. Help is available — you are not alone.
hibazi believes that responsible gaming is not an afterthought — it is a core part of how the platform is built and operated. Every feature you enjoy on hibazi, from cricket betting to live casino games and slots, is delivered in an environment designed to keep you in control.
We require all players to be aged 18 or above before they can register an account. Age verification is a mandatory step in the hibazi onboarding process, and any account found to belong to a minor is closed immediately. This is non-negotiable.
Beyond the 18+ requirement, hibazi gives you a full suite of voluntary player-protection tools that you can activate at any time, directly from your account settings. These tools are described in detail below. We encourage every player to use them proactively — not just when problems arise.
Our support team in Bangladesh Standard Time (BST, UTC+6) is trained to assist players who have concerns about their gambling habits without judgement. Reaching out for help is a sign of strength, and hibazi will always treat such requests with complete confidentiality and care.
hibazi gives you direct control over your gaming activity. The following tools are available to every registered player and can be activated at any time by contacting our support team at [email protected].
Set a maximum daily, weekly, or monthly deposit cap on your hibazi account. Once a limit is active, it cannot be increased for 7 days to prevent impulsive decisions during a losing streak.
Available on RequestTake a short break from hibazi by activating a time-out period of 24 hours, 7 days, or 30 days. During a time-out your account remains open but you cannot log in, place bets, or make deposits.
Instant ActivationRequest a long-term self-exclusion of 6 months, 1 year, or permanently. During self-exclusion your account is fully suspended. Reinstatement requires a formal review by the hibazi team after the period ends.
Minimum 6 MonthsCap the maximum amount you can lose within a set timeframe. If your net loss reaches the limit you have defined, hibazi will automatically restrict further play until the period resets.
Available on RequestEnable periodic on-screen reminders that notify you how long your current gaming session has lasted. This simple tool helps you stay aware of time spent on the hibazi platform.
Opt-In SettingReview a full log of your deposits, withdrawals, bets placed, and session durations at any time from your hibazi account dashboard. Staying informed about your own activity is a key step in responsible gaming.
Always AccessibleIf you feel that bonus offers or promotional messages are influencing your gaming decisions negatively, you can opt out of all marketing communications from hibazi at any time without affecting your account status.
Instant Opt-Outhibazi can send you scheduled reality-check alerts at intervals you choose — for example every 30 or 60 minutes — showing your net gaming result for the session so you can make an informed decision to continue or stop.
ConfigurableProblem gambling can develop gradually and is not always easy to identify in yourself. The following warning signs are commonly associated with harmful gambling behaviour. If you recognise several of these in your own habits, we strongly encourage you to use the hibazi self-exclusion tool or contact our support team immediately.
Placing increasingly large bets in an attempt to win back money you have already lost is one of the clearest indicators of problem gambling. The belief that a win is "due" is a cognitive distortion — each bet is independent.
Spending money allocated for rent, bills, food, or family responsibilities on gambling is a serious sign. Responsible gaming means only ever wagering money you can afford to lose entirely.
If you find yourself unable to walk away from a gaming session even when you intended to stop, or if attempts to cut down have repeatedly failed, this is a strong indicator that professional support would be beneficial.
Feeling the need to conceal deposits, winnings, or the amount of time spent on hibazi from family members or close friends is a common sign that gambling has moved from entertainment to compulsion.
Using gambling as a way to cope with stress, anxiety, depression, or personal difficulties rather than as a form of entertainment is associated with a higher risk of developing a gambling disorder.
When gaming on hibazi or elsewhere begins to interfere with work performance, family relationships, or daily responsibilities such as eating and sleeping, it is time to take a break and seek help.
Ask yourself these questions honestly. If you answer "yes" to three or more, consider reaching out to the hibazi support team to discuss activating a time-out or self-exclusion.
Have you spent more money on gambling than you originally planned during the past month?
Have you returned to gambling the next day to try and recover money lost from a previous session?
Have you borrowed money or sold personal belongings specifically to fund gambling activity?
Has a family member, friend, or colleague ever expressed concern about how much time or money you spend gambling?
Have you felt restless, irritable, or anxious when you were unable to access hibazi or another gambling platform?
Have you missed work, school, or important social obligations because of time spent gambling online?
Do you feel that gambling has become something you do out of habit or need rather than purely for entertainment?
Have you tried to cut down or stop gambling but found yourself unable to follow through on that decision?
Remember: Answering "yes" to any of these questions does not mean you have a gambling disorder — but it is a signal worth taking seriously. The earlier you act, the easier it is to regain control. hibazi is here to help.
hibazi maintains a zero-tolerance policy towards underage gambling. Every new account on the hibazi platform undergoes a mandatory age verification check before any deposit, withdrawal, or real-money betting activity is permitted.
All hibazi players must submit a valid government-issued identity document — such as a Bangladesh National ID (NID) card or passport — before their account is fully verified. Documents are reviewed securely and retained in accordance with our Privacy Policy.
Any hibazi account determined to belong to a person under 18 years of age is closed immediately without exception. Any balance associated with the account is forfeited in accordance with the hibazi Terms & Conditions. This policy applies regardless of how the account was funded.
If you share a device with younger family members, we strongly recommend logging out of your hibazi account after each session and enabling a device-level screen time or app restriction on any device accessible to children under 18.
Responsible gaming is built into the hibazi platform at every level — from account registration through to daily play. Here are six ways we actively support safer gaming for all Bangladesh players.
Every hibazi account must pass Know Your Customer (KYC) checks before withdrawals are processed. This process confirms your identity and age, ensuring that the hibazi platform serves only verified adult players in Bangladesh.
hibazi's platform monitors unusual patterns in account activity — such as sudden large increases in deposit frequency or bet size — and may proactively reach out to players to check in. This is done out of genuine concern, not restriction.
The hibazi customer support team receives specific training in responsible gaming conversations. They are equipped to discuss limit-setting, time-outs, and self-exclusion in a sensitive, non-judgmental manner — always in the player's best interest.
hibazi presents game odds, return-to-player (RTP) percentages, and bonus wagering requirements clearly so that players can make fully informed decisions before placing any bet. Transparency is essential to responsible gaming.
hibazi provides accessible educational content about problem gambling and directs players who need further help to contact our support team at [email protected]. We are committed to being a responsible part of the Bangladesh gaming community.
hibazi never uses tactics designed to pressure players into continuing a session. We do not send automated messages urging you to "come back and play" during an active time-out or self-exclusion period. Your wellbeing comes before platform revenue.
If you are concerned that gambling is negatively affecting your life — or the life of someone close to you — please do not wait. Contact the hibazi support team directly. We will listen without judgement and walk you through the options available to you, including immediate account suspension if that is what you need.
Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to responsible gaming requests within one hour. For self-exclusion requests received outside staffed hours, we will action them at the earliest opportunity and backdate the exclusion start to your original request time.
Email us at:
[email protected]When contacting us about a responsible gaming concern, please use the subject line "Responsible Gaming Request" and include your registered username. You do not need to provide any further explanation — simply saying you need a time-out or self-exclusion is enough for us to act.
You can also visit our Support page or check the FAQ for more information about managing your hibazi account and available player-protection options.
Gambling is entertainment — and hibazi is here to make sure it stays that way. If you feel confident in your limits and want to explore what hibazi has to offer, start with cricket betting, our live casino, or our slots selection. Responsible gaming tools are always available should you need them.